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                                               Terms & Conditions             

 

 

 

 

 

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Standard terms and conditions of sale

 
Your statutory rights are not affected by these terms & conditions.
1. All orders are accepted subject to our standard terms & conditions of sale, but we reserve the right to refuse any order, even following the sending of an order acknowledgement email.
2. All prices are subject to VAT at the current rate.
3. All products will be supplied to conform with current legislation. We reserve the right to alter or amend without prior notice. All sizes shown are nominal.
4. Postage and Packing
There is a £6.99 delivery charge for all orders
to cover packaging, delivery and insurance.
5. Damaged Goods/ Shortages / Incorrect deliveries / Returns
Any damaged goods, shortages or incorrect deliveries must be notified to Sisbro Safety within 72 hours of receipt. We will then contact you to arrange how to return the goods for repair/replacement or refund. Where goods are being returned due to the above then we will refund the cost of delivering the item and where applicable reimburse any reasonable costs incurred by returning it to us.

In the event of Sisbro Safety sending you a replacement for a damaged, defective, or incorrect item you must return the original item to Sisbro within 30 days. We reserve the right to charge the price of the replacement to the original payment card if this condition is not met.

Where goods are returned for exchange due to incorrect customer ordering of size etc. we reserve the right to charge the purchaser a re-stocking charge of 20% of the value of the goods. Such returns must be in their original condition. Please note that the purchaser is responsible for the costs of returning the goods to us unless the error is Sisbro Safety's, or if the item is damaged or defective.

Returned goods should be sent to:- 
Goods Inward
Sisbro Safety Co
Unit 3
Shoreham Road
Martello Bay Estate
Clacton on Sea
Essex
CO15 1XL

If you wish to return goods because they are no longer required you must pay the carriage costs and a handling charge of 20% will be charged.

7. Jurisdiction and Law
These Conditions and any act or contract to which they apply shall be governed by English Law and any dispute arising out of any act or contract to which these conditions apply shall be subject to the exclusive jurisdiction of the English Courts. 
8. Errors and Omissions excepted for more information click full terms & conditions.
 
NEED HELP Telephone: 01255 475644  ►Fax: 0870 286 6994   ► Email: sales@sisbrosafety.co.uk